Basic Job Purpose:
Responsible for taking inbound calls from patients for the Medical Marijuana Card Program (MMCP) and process work as it relates to calls and other assigned duties.
- Responsible for answering an average 70 – 100 inbound phone calls daily.
- Required at times to initiate outbound calls to process work.
- Interact directly with the patients, caregivers, physicians or law enforcement official parties in a professional manner.
- Other duties as assigned.
Education, Experience and Skills:
One year of call center experience, high school diploma or equivalent is required. Attention to detail, problem solving, oral communication, judgment, customer service orientation, listening/comprehension, multi-task oriented, keyboard dexterity.
Email your resume to firstname.lastname@example.org.